One Year Rose Guarantee Terms & Conditions

T's & C's

At Eternal Blossom we offer a one year guarantee against our roses dieing, applicable from 24/04/2018. This guarantee includes roses dieing & dieing only. For a rose to be classed as dead it must look like a 'fresh' rose that has died. Other potential defects caused from not following care instructions correctly are not included in the guarantee. Potential other defects include...

  • Discolouration (and fading) of roses
  • Colour bleed
  • Cracking of petals
  • General rose brittleness
  • Accidental damage to roses

Any other defects may be deemed as not 'dead' and it is at the seller Eternal Blossom's discretion to say when a rose is dead.