Listed below are some questions we are frequently asked and their answers!
Eternal Rose FAQ's
Q) Are your Year Lasting Roses collection fake?
A) No, they have been specially treated with the natural sap in the rose being replaced with a mixture of glycerine, water and colouring
Q) Do they really last a year?
A) With correct care the roses can last over a year!
Q) Can I get a box with more than 2 colours in a different arranged style?
A) Yes of course, please contact us via firstname.lastname@example.org and a member of our team will be happy to cater to your needs
Q) Whats the difference between the Checker & Stripe arrangements?
A) Checker - The name derives from the arrangement looking like a checker board, there are alternating rose colours placed next to one another
Stripe - Your roses will be presented with colours linearly arranged, very much like a striped shirt
Q) I want my roses delivered on a Monday, how do I make this happen?
A) Your roses must be ordered before 12 (midday) on the previous Friday in order for us to ship them in time for Monday delivery
Q) What is the latest I can order for next day delivery?
A) Your order must be placed before 12 (midday) to qualify. This service is not available on the weekend.
Q) Do you deliver on Sundays?
A) No this is not possible unfortunately
Q) Do you deliver on Saturdays?
A) Yes, please select our Saturday delivery option in order for this to happen
Q) Can I send my roses to another as a gift?
A) Yes, certainly. We will not include your invoice in the box
Q) What time will my delivery arrive?
A) For standard delivery we use Royal Mail so your roses will arrive around the time of your normal post. For all other delivery methods your order will arrive before 1PM on the selected date.